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Case studies

Every result starts from a measured baseline

Each story shows where the base model started, what we changed, and what the tuned model achieved on the same test set.

Illustrative Sample engagements while client-approved stories are prepared.

All case studies

  • Financial ServicesIllustrative

    Routing 40k support tickets a month with an 8B model

    A frontier-API prompt pipeline was accurate enough to demo but too slow and too expensive at production volume.

    Routing accuracy

    Before: 71%After: 93%

    Cost per 1K tickets

    Before: $4.80After: $0.60

  • Healthcare & Life SciencesIllustrative

    Discharge summaries clinicians actually sign off

    Generic models produced fluent summaries that omitted or invented findings, so clinicians rewrote most of them.

    Clinician acceptance

    Before: 58%After: 86%

    Unsupported findings per 100 notes

    Before: 7.1After: 0.9

  • LegalIllustrative

    Clause review that follows the firm's own playbook

    Associates spent hours checking standard agreements against a 200-page negotiation playbook.

    Clause extraction F1

    Before: 0.74After: 0.91

    Review time per contract

    Before: 45 minAfter: 12 min

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